At CSC Screeding Ltd, we are committed to delivering high-quality floor screeding services for construction projects across various sectors. Our Customer Charter reflects our dedication to innovation, sustainability, and customer satisfaction, ensuring a seamless experience from start to finish. 

Our Promises to You:

Quality Excellence

1. • We promise to deliver top-notch screeding services, utilising advanced technologies like the Overmat ALS 18:9 screed truck and laser-guided precision for superior results.
   • Our rigorous quality control measures, aligned with ISO 9001:2015 standards, ensure that every project meets the highest benchmarks.
     
     
   
   

   Sustainability Commitment

   • We are dedicated to eco-friendly practices, using sustainable materials and on-demand screed mixing to minimise waste and reduce environmental impact.
   • Our operations reflect a commitment to sustainability, prioritising responsible sourcing and efficient logistics.
     
     
   
   

   Client-Centric Service

   • Your needs are our priority. We promise to listen, communicate clearly, and provide tailored solutions that align with your project goals.
   • Our support team is always ready to assist, ensuring prompt and professional responses to any inquiries.
     
     
   
   

   Reliability and Timeliness

   • We understand the importance of meeting deadlines. Our mechanised construction plants and just-in-time delivery systems ensure timely project completion.
   • We provide accurate timelines and regular updates, keeping you informed throughout the process.
     
     
   
   

   Safety and Well-being

   • Safety is paramount. We adhere to stringent health and safety protocols and conduct regular training to ensure a secure working environment.
   • Our commitment to safety is reflected in our adherence to industry standards and certifications.
     
     
   
   

   Transparent Pricing

   • We offer competitive pricing with no hidden costs, providing clear and detailed quotes for your project.
   • Our value engineering approach ensures cost-effective solutions without compromising on quality.
     
     
   
   

   No Quibble Guarantee

   • At CSC Screeding, we take immense pride in our work and our relationships with our clients. Our team of experts is dedicated to delivering screeding solutions that not only meet but exceed British Standards. To give you complete peace of mind, we back our work with a 10-year no-quibble guarantee. This guarantee ensures that your flooring will maintain its integrity and functionality for years to come, with no compromise on quality or performance. Should any issue arise within this period, we will address it promptly and professionally, without hesitation.

   • Our Managing Director, Spencer Warner—known as the Screed Scientist—brings over 37 years of unmatched expertise to the screeding industry. His relentless drive for innovation and quality has helped us consistently raise the bar in delivering exceptional flooring foundations. With Spencer’s deep knowledge and passion guiding our team, we guarantee that every project benefits from the highest standards in the industry. Our no-quibble 10-year guarantee reflects our commitment to providing you with a flawless screeding foundation, ensuring your flooring project succeed

   
   

   Long-term Partnerships

   • We aim to build lasting relationships by delivering consistent value and support, ensuring your satisfaction with every project.
   • Our commitment to excellence is reflected in our high client retention rate and positive feedback.

Our Commitment to You:

CSC Screeding Ltd is more than just a service provider; we are your partner in creating exceptional flooring solutions. We are committed to upholding these promises and continuously striving to enhance your experience with us. Thank you for choosing CSC Screeding Ltd. We look forward to working with you on your next project.